How To Cancel Starlink Network after Contract? Let’s assume you have just installed and subscribed to Starlink but find the connection below your expectation. Or maybe you have used the service for some time and want to pause it.
Starlink normally experiences certain latencies that might annoy those used to faster internet. So what do you do in such a situation? Well, Starlink allows users to cancel their subscriptions when they see fit.
You can do this through your Starlink account. However, you should cancel Starlink before your invoice statement is generated.
This article provides you with all the information about Starlink network cancellation.
Table of Contents
- Can You Cancel Starlink?
- How To Cancel Starlink?
- How To Cancel Subaru Starlink
- Why People Cancel Starlink
- Pausing Starlink Subscription
- FAQ
- Conclusion
Can You Cancel Starlink?
(Someone using the customer portal)
Yes! You can cancel your Starlink subscription to stop recurring monthly payments. To do this, log into your Starlink account from the customer portal. However, we recommend canceling before a new invoice statement is generated.
Remember, there is no refund on Starlink equipment if cancellation is within the first 30 days. Additionally, you won’t get any refund on the service charge 15 days after they ship the dish to your provided address.
How To Cancel Starlink?
To cancel your Starlink, log into the Starlink customer portal. Here, you can use your Android and iPhone devices. After logging in, try to locate the manage account or subscription options. From there, you can comfortably cancel your subscription.
Additionally, if you made your Starlink payment using Paypal, cancel the service from the Paypal site. Failure to do so will result in auto-renewal.
How To Cancel Subaru Starlink
You can cancel Subaru Starlink through the MySubaru account. Alternatively, you can call support at 1-855-753-2495.
Generally, most Subaru owners prefer canceling the Starlink safety plus after the free 1-year plan expires.
However, if you cancel Subaru Starlink, your vehicle loses SOS emergency and diagnostic alerts features. It won’t send automatic collision notifications or support enhanced roadside assistance.
Why People Cancel Starlink
(Woman using Starlink)
You might be wondering why someone would cancel their Starlink internet subscription. Below are the reasons why:
Poor Customer Service
We have heard many people complain about Starlink customer support. When you check online, you’ll find many people asking how they can contact Starlink support.
Although contacting support must be a straightforward process, the company is hell-bent on making it complex.
There is no public communication method through which users can reach Starlink to ask technical or sales questions. This makes it almost impossible to email, text, or call them.
Their online available official communication channel is the online ticket system. In most cases, people wait for weeks before receiving a response. Generally, this is by far Starlink’s biggest challenge.
Network Congestion
During peak hours, many customers experience instances of network congestion. This happens mostly in areas that have many customers.
Generally, between 5 pm-11 pm, many customers are at home and freely using the internet.
Therefore, customers might experience slowed speeds thanks to limited bandwidth. This is something you won’t find in a fiber internet connection. Consequently, most impatient customers cancel their Starlink subscription for more reliable options.
Limited Availability
Another thing that makes potential customers cancel Starlink even before they start is the limited availability. Before Starlink launched, many people in rural areas had no internet access. Therefore, the demand for Starlink was very high when it entered the market. Even today, the demand is still higher than its network capacity.
Some areas are full, and Starlink isn’t accepting any new orders. Therefore, most customers are on the waitlist and must wait for months before a connection is made.
Even though the company is launching more satellites, demand is still higher than supply.
Price
Generally, Starlink is among the most expensive internet solutions. Their residential plan will cost you $110 monthly. Additionally, you’ll have to pay an equipment fee of $599. This is much more expensive than other options like 5G and fiber.
For instance, the starting price for a fiber connection in the US is about $30-$50 monthly.
Therefore, when most people and businesses fail to sustain their monthly fees, they cancel the service. And in most cases, they decide to use other cheap alternatives like fiber if they’re available.
Unreliable Connection
(Satellite dish with a clear sky view)
Starlink, unlike fiber internet, is weather sensitive. When there is heavy rain, the signal strength reduces. Sometimes, you might lose the connection for hours until it stops raining. What if you were working on a tight schedule? It means you’ll get into trouble with your boss.
Additionally, a Starlink connection requires a clear sky view. If trees grow taller to block your dish, you won’t receive any connection unless you cut them. Therefore, most opt for fiber which is weather and object-insensitive.
Pausing Starlink Subscription
(Starlink app homepage)
Unlike other providers that require signing contracts that make canceling difficult, Starlink allows you to pause and restart the service. Additionally, those providers lease the equipment you’ll have to return after canceling.
However, with Starlink, you own the devices, and you’ll still keep them after a cancellation. This makes it easier to restart the service and pick it up from where you left.
FAQ
Is Starlink reliable?
Starlink has proven to be the most reliable satellite internet provider. The company offers low latency and high-speed internet.
Is Starlink internet affordable?
It depends on what affordability means to you. Starlink is more expensive than other options like 5G and fiber. Apart from the monthly fee of $110 for the residential plan, you’ll also have to pay an equipment fee of $599.
Do you incur charges when you cancel Starlink?
No! You won’t incur any charges for canceling Starlink. This is one reason people prefer Starlin to other Satellite internet providers.
Conclusion
Generally, Satellite internet experiences latency challenges that make it slow. This might force you to cancel your subscription and opt for better alternatives. As mentioned, canceling Starlink is easy, and you won’t incur any cancellation fee. Just log into your Starlink account from the customer portal and cancel the service.
Additionally, Starlink allows you to pause and restart the service later. Therefore, if you have to choose Starlink and other service providers, go with Starlink.
